When you’re looking for the perfect nail salon, create a must-have check list. You want a place that is clean and sanitary, offers a wide variety of services, carries every nail color you could dream of, has friendly and experienced nail technicians and is conveniently located. That ideal salon actually exists, and you can find it all at Paradise Nails & Spa.
Paradise Nails & Spa has been at the Grossmont Center since 2003, and its success there spawned a second location in Point Loma—making it a prime example of the importance of shopping local and supporting community entrepreneurs.
The businesspeople behind Paradise Nails & Spa are an enterprising family whose members work in all areas of operations, including management, reception, nail tech, esthetics and maintenance. They all believe that connecting with customers is the most important and rewarding part of being a local business owner. Many of their regular clients live within a 5-mile radius of the salon and come in on a weekly or biweekly basis; some even just drop in to say hello when they are running errands at Grossmont Center. It’s that kind of support, the salon owners say, that lets them know they are doing something right.
One of the many things they do right at Paradise Nails & Spa is provide patrons with a safe and clean environment. Client safety always comes first. The immaculate salon is cleaned, and disinfected for the utmost client experience. There are strict guidelines for training and compliance; in fact, an independent salon consultant regularly comes to check in with the manicurists to ensure they are meeting—and exceeding—the official cosmetology standards for the nail industry.
In addition to meeting those high safety standards, the Paradise nail technicians are extraordinarily talented, and they pride themselves on their ability to provide personalized customer service to each and every client. The care and passion for their work comes from decades of combined service in the beauty and nail care industries.
You can see their expertise firsthand when you come in for a manicure or pedicure. Some of the most popular services at Paradise Nails & Spa include pedicures, gel manicures and acrylic fills. Nail care treatments can include new and trendy colors that have been recently added to the salon’s selection of hues, such as chrome, mermaid and tiger/cat eye. Overall, there are six different brands of nail polish clients can choose from. Another recently added amenity: top-of-the-line pedicure spa chairs that draw raves from clients. Customers also love the attention to detail nail technicians provide during each service. They’re so skilled at their craft, they can provide the same high-level service to even large groups such as wedding and bridal parties and young girls gathering to get ready for graduation or prom.
As you can tell by the name, there’s more to Paradise Nails & Spa than just nails. The salon also specializes in skin care treatments, offering a wide-ranging menu that include waxing, massages and facials. Waxing is one of the more popular services and can be done to many different areas of the body, such as the legs, arms, chest, face and bikini area. It’s full-service beauty all in one convenient place.
Paradise Nails & Spa has thrived at Grossmont Center for the past 15 years and the owners believe it’s a great place to do business. It’s a great spot for commerce, with a location and store lineup that results in a wide-ranging, diverse clientele that includes locals and tourists alike. Grossmont Center also provides the added advantage of hosting many exciting community events that draw large crowds to the mall. The center is also very supportive of its “mom-and-pop” shops, encouraging the movement to buy local by offering residents and tourists with a terrific mix of homegrown shops, restaurants and service providers. This commitment to shopping local has made Grossmont Center a vital part of the La Mesa community, creating a healthy economic stream that benefits everyone.
As Grossmont Center customers know, buying local doesn’t just support the neighborhood businesses, but it also ensures a high level of service that is unique compared to what is found at larger chains. There is a special relationship that develops when you know the people who own and manage the stores where you shop, and that creates a customer service experience unlike any other.
That is certainly the case at Paradise Nails & Spa. The owners say that running a local business allows them the freedom that comes without having corporate constraints. They can take feedback from their customers and put action plans in place to improve the client experience immediately. They also have the added bonus of being able to work closely with each other as a family.
That family feeling translates to how they treat their customers. There are many clients who started coming to the nail salon when they first opened and they are still loyal clients today. The owners truly appreciate those longtime clients who have patronized Paradise Nails & Spa from the beginning. As for those who haven’t visited the salon yet, the owners say they would love the chance to earn their business and become their salon of choice for all nail and skin services. So what are you waiting for? The next time you want to have your nails done, escape the ordinary and take a trip to paradise.
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